Future Feedback
The Future Feedback stage recognises that a child’s recovery journey continues following the formal conclusion of their service engagement. The activities below are designed to enable the service to follow up or check in with the child, to (i) identify and discuss any changes that the child has experienced since they last engaged with the service; and (ii) update the child on any changes the service has made in response to children and young people’s feedback.
“You never hear about how the feedback you gave has impacted anyone.”
“Feedback should not just be for data collection purposes. Something must be done with it.”
Self-reflection activities: How are you going now?
Then and now
‘Then and now’ is a self reflection activity to be used during the Future Feedback phase. It aims to uphold the CHANGE principles of ‘Hear the child’ and ‘Give choice and agency’, by checking in with the child to understand any changes they have experienced since the conclusion of service engagement, and to explore unmet needs. ‘Then and now’ is intended for children both under and over the age of 10 years. Download the printable version and editable version of the activity below.
Service feedback activities: What have we been up to?
Let’s grow
‘Let’s grow’ is a service feedback activity to be used during the Future Feedback phase. It aims to uphold the CHANGE principles of ‘Hear the child’ and ‘Act on feedback’, by enabling the practitioner to explain to the child how they have listened to, and acted on, feedback provided by the child and other children about their service experience. ‘Let’s grow’ is intended for children both under and over the age of 10 years. Download the printable and editable version of the activity below.